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Information and Technical Specifications

 

What do you need?

  • A modem. This may be built in to your computer or is also available separately
  • Access to a phone line
  • Website registered Domain name


What is a Fixed IP address?

A Fixed IP address is manually assigned to you and ensures that you have the same IP address each time you log on to Sapphire. Fixed IP addresses are usually required for hosting websites and mail services and also for using Virtual Private Networks.


When is telephone helpdesk support available?

The helpdesk is currently available Monday to Friday 9am to 5.30pm on +350 200 47 201