Sapphire - Features

Sapphire Colocation Sapphire Colocation is the provision of space and power in our secure and advanced data centres.
Why Colocation? Increasingly, organisations are recognising the benefits of locating their mission-critical equipment within 3rd party data centres. With IT and communications facilities in safe secure environment, telecommunications, Internet, ASP and content providers as well as enterprises, enjoy less latency and the freedom to focus on their core business.

Key features A fire detection & HFC227 suppression system Cabinets for physical access control over tenants' equipment Cable tray and fibreguide Dual air conditioning/climate control CCTV Dual UPS and N+1 generators Multiple fibre entry points for redundancy	Included as standard 24x7 Network Operation Centre 24x7 technical support engineers 24x7 access to the facilities Our technicians can perform straightforward tasks on your behalf such as swapping backup tapes or resetting servers N.B: Any work required beyond standard support is charged at £75 per hour.

Network Operations Centre Our Network Operations Centre (NOC) team (located in Gibraltar) continually monitor our infrastructure in order to minimise any impact on customers in the event of a service incident.